Case Studies — Gretel D'Amico
Featured Case Studies

Experience on the Ground

Real transformation cases in industrial organisations, drawn from throughout my professional career.

Strategy, Transformation and Governance

Integration of the sustainability and operational excellence agenda

Integration of the certified management system with the sustainability strategy and process safety management under a shared excellence framework, defining plan priorities and aligning reporting with the GRI standard. Reduced report preparation times, and faster plan execution thanks to the alignment of teams and key functions.

Coordination and prioritisation of the transformation agenda

Agenda aligned under a single direction, with a direct impact on the speed of execution of key initiatives.

Process Safety and Operational Excellence

Multi-country, multi-business Process Safety Management (PSM) framework

Cross-disciplinary definition of the PSM framework and implementation strategy, coordinating differing priorities across countries and businesses, with oversight of the rollout. Incorporation of operational risk management into the corporate agenda, identifying critical scenarios and their impact on decision-making.

Process management and continuous improvement

Structuring of process management, and definition and implementation of the continuous improvement process: identification and prioritisation of initiatives according to their business value, development and implementation, and building the internal capabilities to sustain it as part of the organisational culture.

Integrated planning and capital project management

Definition and implementation of cross-functional planning processes — connecting long, medium and short-term horizons with a business focus — and capital project management, aligned with FEL and PMI methodologies, improving the predictability of timelines, costs and quality across the investment portfolio.

Strengthening EHS management

Strengthening of incident investigation processes, preventive tools and vehicle safety management, aligned with industry best practice. Improved investigation quality and systematisation of findings closure, with a sustained reduction in reactive indicators, including a decrease in road traffic incidents.

Culture and Leadership

Risk culture diagnosis and measurement

Definition of the approach, leadership of the initial diagnosis (100+ workshops) and development of a recurring cultural measurement framework, repeated every 3 years. Incorporation of a systemic view, human and organisational factors, and change management practices, identifying priority areas and gap-closing actions.

Integrating risk and excellence culture into the organisational culture

Definition of a shared cultural direction that integrates risk and operational excellence, aligning the organisation and its work plan to evolve sustainability and operational excellence management (40+ workshops).

In both cases, the work involved the entire organisation, placing particular emphasis on the role of leaders and supervisors as day-to-day champions of change.

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